HeyAuPairs – Child Safety & Protection Standards

Last Updated: December 2025

App Name: HeyAuPairs

Developer: MultiKultur e.K.

At HeyAuPairs, the safety of our community is our highest priority. Our platform is designed exclusively for au pairs who live abroad, and we are committed to providing a safe, respectful, and trustworthy environment for all users.

We strictly prohibit any form of harmful, abusive, or exploitative behavior — especially concerning minors.

1. Zero-Tolerance Policy for CSAE (Child Sexual Abuse & Exploitation)

HeyAuPairs maintains a strict zero-tolerance policy toward:

  • Child Sexual Abuse Material (CSAM)
  • Child Sexual Abuse & Exploitation (CSAE)
  • Grooming or predatory behavior
  • Communication intended to exploit or endanger minors
  • Sharing, requesting, or linking to any illegal or harmful content involving minors

2. Our Commitment to Child Safety

HeyAuPairs complies with international child protection laws, Google Play’s Child Safety Standards, and industry best practices.

3. Moderation & Detection Measures

  • Manual review of identity documents
  • Additional verification for male au pair accounts
  • Detection and removal of harmful content
  • Monitoring for suspicious behavior
  • Ability to suspend or remove violating users

4. Reporting Harmful or Suspicious Behavior

Users can report inappropriate profiles or content through the in-app reporting system.

5. Child Safety Point of Contact

Email: safety@heyaupairs.com

6. Handling CSAE/CSAM Reports

Immediate removal, suspension, escalation to authorities when required, and cooperation with investigations.

7. User Education & Platform Expectations

Users must not share personal details with strangers, must avoid inappropriate content, and must use the platform only for au pair connections.

8. Compliance Statement

HeyAuPairs complies with global child safety laws, maintains published standards, provides reporting tools, and continuously improves safety measures.

9. Contact Information

Safety: safety@heyaupairs.com

Support: support@heyaupairs.com

Developer: MultiKultur e.K.

Website: https://heyaupairs.com